Solutions
... for small-to-medium business
We work directly with you and your staff, to find (and act on) opportunities to connect and grow with your prospects, leads, and customers.
Let’s refresh your website and boost your digital marketing. Let’s discuss your pain points and how we might ease them with process improvements and productivity tools. If you have a temp staffing need, inquire about block-scheduling availability and budgeting. Your bottom line is our top priority.
... for small-to-medium agencies
We fill skill gaps and help your team increase capacity. We’ve supported agencies who work with name brands in automotive, hospitality, and insurance/financial services, to name a few industries.
Need to impress a client with quick turnaround on a multi-touch email campaign? We’ve done that. Need an experienced technical writer who can gather and document requirements for a sizable development project? Ask for Mark by name.
Highlights
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EV accessories shop launched
An after-market vehicle accessories manufacturer launched a new line of products for Rivian EV models on Shopify and made its first sale almost immediately.
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Custom app built for delivery drivers
Drivers for an area logistics company now have a mobile-optimized web app to communicate with the main office, and can get notifications via SMS text.
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API expanded for client web/mobile app
SMBworks created the API that supports both web & mobile instances of a client's app (with 4,100+ registered users), and rolled out a "delete my data" feature in cooperation with the mobile app developer.
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CRM capabilities added to custom client app
A client requested the ability for employees and contractors to log communications and other activity with clients in their custom project-tracking app. Users can choose to notify others of a need to follow up with the client.
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Personalized live chat support in web apps
SMBworks has embedded live chat in select client web apps to pilot in-app support for users and identifies users by name. Powered by Tidio, the feature also includes the ability to create a support ticket directly from a chat conversation.